How can I contact Duncdiddly’s, customer service?

You can reach our customer service team by email at hey@duncdiddly.com or by phone at [insert phone number]. We are available Monday through Friday from 9am to 5pm EST.

What forms of payment do you accept?

We accept all major credit cards, PayPal, and Apple Pay.

How do I know if my order has been shipped?

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment.

Can I cancel or modify my order after it has been placed?

Unfortunately, we are unable to modify or cancel an order once it has been placed. However, you may be able to initiate a return or exchange once you receive your order.

Do you offer international shipping?

Yes, we offer international shipping. Please refer to our Shipping Information page for more details.

What is your return policy?

We offer a return or exchange within 30 days of the original purchase date. Please refer to our Return and Exchange Policy page for more details.

How do I know if a product is in stock?

If a product is out of stock, it will be indicated on the product page. If a product is in stock, you will be able to add it to your cart and proceed with your purchase.

How do I care for my Duncdiddly, product?

We recommend following the care instructions on the product's label or packaging. If you have any questions about caring for your product, please contact our customer service team.